Last updated · May 2026
Billable vs non-billable
Every advertiser engagement defines billable call criteria up front (e.g. minimum duration, geography, vertical filters). Calls that do not meet those criteria are not billed.
Disputes
If you believe a billed call did not meet the agreed criteria, raise a dispute within 7 days of the invoice. Valid disputes are credited promptly.
Setup fees
Setup fees, where applicable, are non-refundable once work has begun.
How to request a credit
Email rohit@paypercalldaddy.com with the call ID(s) and reason. We will reply within one business day.
Questions about this policy? Email rohit@paypercalldaddy.com.